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B2B SaaS · PropTech

Crosswalk

Designing a commercial real estate intelligence platform from concept to MVP, turning complex property and market data into a scalable B2B SaaS experience.

Role

Product Designer

Product

B2B SaaS Platform

Industry

Commercial Real Estate

Scope

0→1 · Concept to MVP

01

The Challenge

Commercial real estate professionals were managing property and market information across spreadsheets and disconnected sources, making complex data difficult to monitor, compare, and act on.

Crosswalk aimed to bring this information into a single B2B platform where agencies could manage properties, market intelligence, alerts, portfolios, and reports.

02

My Role

I worked as the Product Designer on the Agave Lab team, partnering closely with a Product Owner and collaborating with Crosswalk's U.S.-based Business team.

I translated business requirements, domain knowledge, and prioritized product flows into information architecture, UX, interaction patterns, wireframes, prototypes, and high-fidelity product interfaces.

I also collaborated with Engineering and QA throughout the MVP to refine the experience and support implementation.

03

From Concept to MVP

Crosswalk started as an early business concept with an existing brand identity and initial product flows. Working with the Product Owner and the U.S.-based Business team, I translated commercial real estate requirements and domain knowledge into the structure, UX, and visual experience of the MVP.

Formal user research was not part of this MVP phase, so domain understanding came primarily from stakeholders with direct commercial real estate experience.

01

Understand

Domain, terminology, requirements

02

Structure

Workflows, data relationships

03

Prioritize

Core MVP experiences

04

Design

Flows, wireframes, UI, prototypes

05

Iterate

Business, Product, Engineering & QA

04

The Product Experience

The experience needed to make large amounts of commercial real estate information understandable without sacrificing the depth expected from an enterprise product.

Home

Portfolio-level visibility into property performance, occupancy, vacancy, notifications, and operational signals.

Market Surveys

Tools for organizing and comparing properties and understanding market conditions across locations.

Create Market Survey

A structured workflow for building market comparisons from complex property information.

Portfolio

Centralized property management with filtering, property status, units, addresses, and detailed portfolio information.

Crosswalk login interface

05

Designing for Complex Data

One of the main design challenges was organizing a large amount of information—including properties, occupancy, units, alerts, market data, and portfolio information— without overwhelming users.

I focused on establishing clear information hierarchy, reusable interaction patterns, structured tables, filtering systems, and actionable dashboard views.

Information Hierarchy

Prioritized the information users needed to scan, compare, and act on quickly.

Data-heavy UI

Structured dense property information through tables, metrics, filters, and dashboard patterns.

Reusable Patterns

Established the foundations of a design system to maintain consistency as the MVP expanded.

Enterprise Workflows

Balanced business complexity with predictable, approachable interaction patterns.

06

Outcome

Crosswalk went from an early business concept to a delivered MVP for a B2B SaaS commercial real estate platform.

The resulting experience centralized property and market intelligence into a structured environment designed to support monitoring, comparison, and portfolio management.

The MVP was delivered to Crosswalk and became part of the company's efforts to move the product forward and raise investment.

07

What I Learned

Domain Complexity

Learned how to translate specialized commercial real estate knowledge into understandable product experiences.

0→1 Product Design

Strengthened my experience taking an early business concept through product definition and MVP delivery.

Enterprise UX

Developed stronger approaches for designing data-heavy B2B interfaces without sacrificing clarity.

Cross-functional Collaboration

Worked across Business, Product, Engineering, and QA to translate requirements into a buildable product.

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